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Food & Beverage Training

 

Food & Beverage Training Headings

 

QUALITY TRAINING

Duration : 1 day

This is a training program tailored to meet the needs of the customer and the management to increase the profitability. This is a topic that requires the cooperation and participation of the food & beverage team members with the management. The areas for cooperation are creativeness, standard setting, and continuous application.

Sub Topics:

Who should attend?

F&B Department Heads

F&B Department Team Members

Staff who are concerned

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CUSTOMER RELATIONS

Duration : 1 day

This is a training program that lays out in detail the task of the management and the food and beverage team with respect to the needs and problems of the guests. The main theme is to create restaurant / hotel standards so as to maximize the level of general customer satisfaction to retain the customer.

Sub Topics:

Who should attend?

F&B Department Heads

F&B Department Team Members

Staff who are concerned

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HYGIENE

Duration : 1 day

The theme of this training program is to create the highest standards in hygiene and operational procedures to provide the guests with food and beverage service produced under healthy conditions. The highest hygiene standards and procedures are set by a detailed review of the topics.

Sub Topics:

Who should attend?

F&B Department Heads

F&B Department Team Members

Staff who are concerned

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SERVICE TRAINING

Duration : 1 day

This is a participatory training program with examples tailored to enable the customer to receive a food and beverage service of the highest quality while bringing in the highest profit out of this service for the property. The main purpose is to serve the right products promptly to the customer with the optimum cost and thus to maximize profit. The determinants of customer satisfaction are the standards, the quality of knowledge of the menu and service.

Sub Topics:

Who should attend?

F&B Department Heads

F&B Department Team Members

Staff who concerned

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FOOD AND BEVERAGE OPERATIONS

Duration : 2 days

This is a food and beverage operations training program tailored to create satisfaction in both the guest and the staff we call internal guest. The aim is to inform the staff by emphasizing in detail the whole operational chart of the food and beverage operations.

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Sub Topics:

Who should attend?

F&B Department Heads

F&B Department Team Members

Staff who are concerned

>>Back To Top

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